Cancellation Policy

By purchasing a subscription product from Second Spring, you agree to the Automatic Refill Policy outlined below.

Recurring Charges

When you subscribe to a product, you authorize recurring charges to your selected payment method. Your subscription will automatically renew, and charges will continue unless and until you cancel.

Billing Frequency and Amount

You will be billed every 30 days, or at the delivery cadence you select at checkout, at the amount disclosed when you subscribe. Applicable taxes and shipping fees may be included as shown during checkout.

Deadline to Cancel

To avoid being charged for your next shipment, you must cancel at least 24 hours before your next scheduled billing date.

Cancellation requests received after this deadline may take effect for the following billing period. Canceling your subscription does not automatically cancel or refund an order that has already been processed.

How to Cancel

You may cancel your subscription at any time by:

• Using the subscription-management portal, where available, through the link in your subscription emails.
• Emailing support@trysecondspring.co.

Please include your full name and order number when emailing us so we can locate your subscription and process your request.

When Cancellation Takes Effect

Your cancellation takes effect at the end of your current billing period and stops future renewals, subject to the cancellation deadline above.

Refunds

Cancellation and refund requests are handled separately. Refund eligibility is governed by our 60-Day Money-Back Guarantee and Refund Policy.

For subscriptions, the guarantee period begins on the confirmed delivery date of your initial subscription order. Subscription renewals do not restart or extend this period.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Contact Us

For help managing or canceling your subscription, email support@trysecondspring.co.